Frequently Asked Questions
How do I place an Order?
All you have to do is click on the Add to Cart button. If the item you are ordering has a style, size or color option, you will be asked for your selection at that time.
How long will it take to get my order?
Items shown here are in-stock items, except for the Celtic Jewelry which is shipped directly from the factory. For items carried in-stock, the order will be shipped within 48 hours (two business days). Most orders are shipped on the same day of the order if the ship to address is a confirmed address for Paypal. If you use other forms of payment, the shipping will be delayed until the money has cleared… not a problem for paypal users.
All USPS items are shipped with Delivery Confirmation. I will email you with the Tracking Number when the item has been shipped.
What method of shipping do you use?
I use the US Postal Service Priority Mail for almost everything shipped domestically or First Class Mail for the smaller items.
Do you ship internationally?
I currently will ship to Canada, the United Kingdom, Australia or other English-speaking countries. I use Global Priority Mail or Global Express Mail in most cases. International shipping fees will be considerably higher and there may be a substantial customs fee in addition when you receive your package. I have no way of knowing what the custom fee is, so please contact www.usps.gov or the equivalent on your end if you have any questions regarding this. Feel free to email me for an approximate international shipping fee prior to purchasing. Because the international rates are higher, please do not use the Add to Cart button to order. Email me and I will send you a Paypal invoice separately.
Do you combine shipping fees for multiple purchases?
Yes but unfortunately the combined shipping is not automatically calculated. If you will email me with the items you plan to purchase, I will let you know what the combined shipping will be.
What methods of Payment do you accept?
Paypal (which allows you to use a credit card even if you don’t have a Paypal account) Money Orders and Cashier Checks Personal Checks (must allow two weeks to clear before shipping)
Do you accept returns?
I do accept returns. I accept returns and will either refund money (less shipping fees) or replace the item, if defective, as long as the item is returned within two weeks of my original ship date.
How do I get you to add my favorite Renaissance movie?
Well it’s actually pretty simple. You just let me know the name of the movie, and I will add it. If it has been re-made, then let me know if it’s the original or the newer version you like.
I noticed some incorrect information on one of the Renaissance Faires. How do I get you to correct the information?
Well it’s actually pretty simple. You just let me know the name of the faire (be SURE to let me know the state the faire is in because many faires have very similar names) and the information that needs to be corrected.
I have a suggestion for another category that I think would be interesting, and or useful? How do I make the suggestion?
Well it’s actually pretty simple. You just let me know. I will do a little research to see how many people are searching the internet for the subject and/or category. If the demand is there, I will add it. There are just not enough hours in the day for me to add a lot of the niche categories. I know some of them are very interesting, but, as I said, there just aren’t enough hours in the day. I try to always give credit for suggestions/corrections in my "Recent Site Updates" page. If you don’t want credit (some people feel a little funny about having their names on the internet) just let me know. I DO NOT put any contact information on the site.
I just found out about a new Renaissance Festival. How do I let you know, so you can add it to the site?
It couldn’t be easier. Just let me know the name of the faire and the state it is in (many faires have similar names so I REALLY need the state too). If you can give me the faires URL address that would be even better. I will add it with the next site update.